Is this Hezen Cave Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hezen Cave Hotel?

Check-in time for Hezen Cave Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hezen Cave Hotel have a swimming pool?

No, this Hezen Cave Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hezen Cave Hotel?

Best-rates for the Hezen Cave Hotel starts from $159 per night with includes Parking, Sports/Activities, Balcony/Terrace, Security/Safety, Wellness Facilities, Restaurant, Guest Services, Child Friendly, Internet, Air Conditioner, Bar, Entertainment, Laundry, Bedding/Linens, Toiletries, Breakfast, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hezen Cave Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this house Good or guests have recommended them suitable for families. As reported by the owner or manager, the house has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hezen Cave Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hezen Cave Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hezen Cave Hotel?

Based on the information reported by the owner or manager, the Hezen Cave Hotel indicates 1 day stay policy at this house. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hezen Cave Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hezen Cave Hotel | House in Ürgüp

9.8 (143 Reviews) | 1 Bedroom 1 Bathroom

1 Bedroom House in Ortahisar, Ürgüp

While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as an LCD TV and a garden. Other amenities include designer toiletries, premium bedding, laundry facilities, and towels.

Amenities

Air Conditioner

Parking

Balcony/Terrace

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Designer toiletries

Private bathroom

Hair dryer

Towels

Shower

Rainfall showerhead

Bedroom

Pillow menu

Premium bedding

Air conditioning

Bed sheets

Connecting rooms available

Iron/ironing board (on request)

Soundproofing

Slippers

Individually furnished

Laptop-friendly workspace

Individually decorated

Safe

Phone

Breakfast

1 bar

Coffee/tea in common area(s)

Free buffet breakfast available daily 8:00 AM–11:00 AM

1 restaurant

Free bottled water

Electric kettle

Parking

Area shuttle (surcharge) up to 2 km

Free valet parking on site

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Accessibility

This property does not have elevators

No elevator (single level property)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Cave exploring

Rock climbing

Scooter/moped rentals

Horse riding

Bicycle rentals

Hiking/biking trails

Mountain biking

Ecotours

Mountain climbing

Arcade/game room

Entertainment

Cable channels

32-inch LCD TV

General

Front-desk safe

Library

English

French

Russian

Turkish

Azerbaijani

Mosquito nets

Smoke-free property

Guest Services

Arcade/game room

Snack bar/deli

Laundry facilities

Soundproofed rooms

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Laundry facilities

Dry cleaning service

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Deck or patio

Policies

Check-in

Check-in start time: 2 pm; check-in end time: 11:30 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for try 300.0 per night.

Payment Policy

Airport shuttle fee: try 25 per person (one way) rollaway bed fee: try 300.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 20371 safety features at this property include a fire extinguisher, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jennifer

Oct 11, 2025 08:04:49 PM

Review Score: 10

Summary: Words cannot express what a wonderful place this is! As fellow hoteliers, the amount of care, hard work and meticulous attention to detail that went into creating every aspect was not lost on us. Rooms are all spacious and absolutely beautiful. Food is delicious. Service is warm and personable. The experience you have here far exceeds the price point. We stayed 4 nights but could have easily stayed a week. Book it. You won't be disappointed.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room Room Size: 269 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Bathrobes, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Yard, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Family Suite Room Size: 1076 square feet m² 3 King Bed and Large Twin Beds	General Square feet - 1076, Bathrobes, No rollaway/extra beds, Number of bedrooms - 2, Separate sitting area, Bed count maximum 3, Ping - 30, Square meters - 100, Number of living rooms 1, Free cribs/infant beds, Bed count minimum 3
Superior Suite Room Size: 753 square feet m² 1 King Bed	General Bathrobes, Square feet - 753, No rollaway/extra beds, Square meters - 70, No cribs (infant beds), Number of bedrooms - 1, Separate sitting area, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Ping - 21
Suite Room Size: 484 square feet m² 1 Queen Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Yard, Square feet - 484, Ping - 14, Square meters - 45, Number of living rooms 1, Extra bed count 2, Free cribs/infant beds, Bathrobes, Separate sitting area, Day bed, Bed count minimum 1, Bed count maximum 1