Is this Ballena resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ballena resort have a swimming pool?

Yes, this Ballena resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ballena resort?

Best-rates for the Ballena resort starts from $296 per night with includes TV, Restaurant, Breakfast, Child Friendly, Internet, Parking, View, Kitchen, Laundry, Air Conditioner, Balcony/Terrace, Transportation/Shuttle, Bedding/Linens, Guest Services, Entertainment, Ocean View, Designated Smoking Area, Business Services, Wellness Facilities, Spa, Bar, Toiletries, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ballena resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ballena resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ballena resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ballena resort?

Based on the information reported by the owner or manager, the Ballena resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ballena resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Cristal Ballena Boutique Hotel & Spa | Resort in Bahía Ballena

| 9.6 (220 Reviews) | 1 Bathroom

Ballena Resort | Cristal Ballena Boutique Hotel & Spa

Resort in Ballena, Bahía Ballena

Beach resort with outdoor pool
Hop on Cristal Ballena Boutique Hotel & Spa's free shuttle to the beach or pamper yourself at the resort's full-service spa.
Cristal Ballena Boutique Hotel & Spa offers 21 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Bahía Ballena resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Free cribs/infant beds

Ceiling fan

Tempur-Pedic bed

Premium bedding

Air conditioning

Bed sheets

Desk

In-room massage

Iron/ironing board

Safe

Phone

Breakfast

Free buffet breakfast

1 bar

Room service available

1 restaurant and 1 coffee shop/cafe

Coffee/tea maker

Minibar

Parking

Area shuttle (surcharge)

Free beach shuttle

24-hour roundtrip airport shuttle (surcharge)

RV/bus/truck parking on site

Free secured, uncovered self parking on site

Airport shuttle on request

Accessibility

This property does not have elevators

Activities

Golfing

Fishing

Rafting

Rock climbing

Surfing/body boarding

Scuba diving

Horse riding

Whale watching

Boat tours

Beach access

Hiking/biking trails

Kayaking

Ecotours

Snorkeling

Billiards/pool table

Full-service spa

Outdoor pool

Entertainment

Cable/satellite channels

Flat-screen TV

General

Business center

Meeting room

Conference space (861 square feet)

Free newspapers in lobby

Gift shop/newsstand

Library

Front-desk safe

Banquet hall

Spanish

English

German

Books

Designated smoking areas

Guest Services

Free cribs/infant beds

Snack bar/deli

Outdoor pool

Laundry facilities

Hair salon

Concierge services

Daily housekeeping

Tour/ticket assistance

Luggage storage

Wedding services

Laundry facilities

Dry cleaning service

Front desk (limited hours)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Garden

Terrace

Picnic area

Pool umbrellas

Furnished balcony

Spa

Spa open daily

Manicures and pedicures

Massages

Facials

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 8:00 pm contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Airport shuttle fee: crc 105000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: crc 70000 (one-way), (up to 11 years old) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Neil

Aug 30, 2025 05:47:23 PM

Review Score: 6

Summary: The staff were nice and the bed was comfortable. The view and sunsets are great and you are woken by the sound of the surrounding wildlife. However, you can also hear the traffic from the mai road. Towels in the bathroom were limited. Dining was expensive andcrestaurantvrequired booking after a certain time. We were unfortunately on the ground floor and th noises from the room above was very irritating and the hotel were unable to o anything about it. In my opinion this is not a 4 star hotel, it is not a boutique hotel an does not have the facilities to be called a spa hotel. A small massage room that was never occupie! No gym, no steam room. I was disapointed with the high price I paid for our stay. This hotel does not deserve the high rating that it has. Although our stay was ok and we did appreciate the games room when the rains came...

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Room Arrangement

Room Info	Facilities
Family Suite Room Size: 807 square feet m² 3 King Bed and Twin Beds	General Square meters - 75, Bathrobes, Number of bedrooms - 1, Square feet - 807, Ping - 23, Bed count maximum 3, Number of living rooms 1, Ocean view, Bed count minimum 3
Master Suite Room Size: 969 square feet m² 1 King Bed 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 969, Ping - 27, Square meters - 90, Bed count minimum 1, Ocean view, Bed count maximum 2
Junior Suite Room Size: 538 square feet m² 1 King Bed 2 Queen Beds	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Bed count minimum 1, Ocean view, Bed count maximum 2